Category Archives: Change Management

Operations and Development Tear Down That Wall

Posted on January 23, 2012 by Ron B Palmer

Many IT organizations suffer from less than optimal communication between development and operations groups. This happens so often that a special term has been created to describe what happens during the transition process. IT people say that developed software is … Continue reading →

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One Change Management for all of IT

Posted on January 20, 2012 by Ron B Palmer

Many IT organizations have change processes that are specific to different parts of the organization. For instance, development may have its own change process, and each operational technical silo may have a change process of its own. While this may … Continue reading →

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The CAB is NOT the Change Authority

Posted on January 19, 2012 by Ron B Palmer

The change advisory board is an important concept in change management. It is a group of key stakeholders of changes and they serve to advise and assist the change manager in assessing and prioritizing changes. It is an advisory body … Continue reading →

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Urgent Change Doesn’t Mean Bypassing Change Management

Posted on January 12, 2012 by Ron B Palmer

Urgent changes represent an unrecognized and unmanaged cost to the typical organization. The costs are easily measured in terms of unplanned downtime, utilization of IT resources, and lost business opportunity. Part of the reason is that many individuals use urgent … Continue reading →

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