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Ron Palmer

Ron Palmer

Strategy and IT Management
Uncategorized
February 24, 20180

Knowledge and Power

The novice says “knowledge is power,” and takes pride in their saying going viral. The master reflects on “the proper application of knowledge creates...
by Ron Palmer
Strategy and IT Management
Uncategorized
November 18, 20170

Adobe InDesign TOC Tab Leaders with Spaces

When I wrote my book in 2013 and did the layout in Adobe InDesign, I was able to put tab leaders in my table of contents and have spaces after the chapter title and before the...
by Ron Palmer
Strategy and IT Management
Uncategorized
December 7, 20140

The Key to Services is Simplicity

Where organizations start thinking of services in terms of the complications or complexity of delivery they approach services from the wrong direction. Where organizations...
by Ron Palmer

Recent Posts

  • Knowledge and Power
  • Adobe InDesign TOC Tab Leaders with Spaces
  • The Key to Services is Simplicity
  • 01-3 Define and explain the concept of a service (SS 2.1.1)
  • 01-2 Describe and explain why ITIL is successful

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