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Strategy and IT Management
Change Management
IT Management
IT Service Management
January 19, 20120Comments

The CAB is NOT the Change Authority

The change advisory board is an important concept in change management. It is a group of key stakeholders of changes and they serve to advise and assist the change manager in...
by Ron B Palmer
Strategy and IT Management
IT Management
IT Service Management
Process
Services
December 29, 20110Comments

Who Cares what a Process is?

Process is a series of related activities aimed at achieving a set of objectives in a measurable, usually repeatable manner. It has defined information inputs and outputs,...
by Ron B Palmer

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